Settings
Drawer Settings
Drawer Settings These settings control how reports print when closing the cash drawer. Print Day Summary on Close -- The day summary printout shows live KPIs for the entire restaurant (across all POS terminals) up to the time the report is printed. ...
Delivery Venues
This feature is designed for delivery restaurants to store preset addresses for local venues like hotels, office complexes and college campuses. When an address is stored in back office, it will be accessible on the POS as a preset location for ...
TOPIC: Back Office Image Requirements
Uploaded Image Requirements You can upload images in various places in Back Office. These images will appear on the POS and online. Here are the recommended file types, resolution and image dimensions for use with these uploads. Quick Facts: The ...
TOPIC: Enabling Two Factor Authentication for Back Office Login
2-Factor Authentication What is Two-Factor Authentication: Two-step verification is an authentication method in which, the user is only granted access to the account after they have provided both their password, and a special verification code. The ...
Meals
Meals In Meals you can set up meal times that are used to hide/reveal product availability based on time of day. Meal times can also be used as presets for running time-based reports. Adding Meals TIP: Meal periods are allowed to overlap and can ...
End Shift Settings
End Shift Settings These settings control the End Shift Process presented on the POS. End Shift is used when servers end their shift, before clocking out, to make sure they have completed all their requirements on the POS. Enable/Disable Settings To ...
Mailchimp Integration
MailChimp Integration The MailChimp integration allows you to sync customer email addresses to your MailChimp audience for marketing purposes. NOTE: MailChimp has both free and paid accounts based on the number od contacts you have. You must already ...
House Accounts
House Accounts House accounts allow you to settle orders on the POS to be paid later for those with a house account. NOTE: You are responsible for collecting and recording payment for house accounts. House account activity can be found in Reporting > ...
Customer Facing Display (CFD)
Customer Facing Display The CFD displays the guest’s order as it's being built, including products. modifiers, cost per item, subtotal, tax, and total. Additionally, when the screen is not in use by customers it displays a custom slide show "screen ...
Choose a Menu Theme
Choose a Menu Theme Here you can set the color pallet that is used to auto-color new menus, submenus and products TIP: Choose a menu theme before you start building your menu. Themes are not retroactive. Choose from one of the themes in the drop down ...
Fees
Fees Fee settings allow you to set up various fees that can be applied to orders, including delivery fees with zones. Fees can be applied automatically based on qualifying order or manually on the POS under New Order > More > Fees. To Add Fees To add ...
Product Tax Settings
Product Tax Settings Additional options for how products are taxed. To apply taxes to products, go to Product Management > Product Taxes. Tax Settings Round Tax Per Product -- When enabled, tax rounding calculations are applied per-product. When ...
Delivery Settings
Delivery Settings In delivery settings we have options related to managing delivery orders, particularly with the POS driver dispatch feature. Dispatch Settings Enable Dispatch -- Toggle on to enable Rezku Driver Dispatch for managing in-house ...
Order Settings
Order Settings In Order Settings you set up the order types that are used on the POS and various options related to how orders are handled. Set Order Types To set up the available order types on the POS, click the View Order Types button. In the ...
Labor Settings
NOTE: Please read the full disclaimer at the top of the page. Rezku and Guest Innovations are not responsible for misconfigured labor settings. Consult your local laws. Labor Settings Labor Settings adjust the rules for employees time and payroll. ...
Tip and Gratuity Settings
Tip and Gratuity Settings In tip and gratuity settings you set up how Rezku handles tips and house service charges (gratuity). Tip Settings Tip settings pertain to how tipping is handled on the POS. Enable Tips -- Enable tipping on the system Print ...
Bar Tab Settings
Bar Tab Settings In Bar Tab Settings you can adjust settings related to how the POS handles bar tabs. Credit Tab Pre-Authorization -- Please read the text explaining how pre-authorization works. Bar Tab Pre-Authorization Amount -- Enter the amount to ...
Receipt Settings
Receipt Settings In Receipt Settings you will set up how receipts on the POS display. Email Receipt Settings These settings apply when a guest chooses an email receipt when prompted on the CFD or iPad Sign On Screen. From Email Address -- Enter the ...
Payment Settings
NOTE: Please read the full disclosure at the top of the payment settings page. Rezku and Guest Innovations are not responsible for misconfiguration of your payment settings. Payment Settings Payment settings is where you add and remove available ...
Restaurant Information
Restaurant Information Restaurant Information is where you enter basic profile information for your restaurant. This information is used in various places in the system and it is important that this is accurate. Information Fields Restaurant name -- ...
Popular Articles
CRM / Coupons / Loyalty Rewards
What is CRM? It is your customer relationship management database. It's simply where all your customer profiles and contact information are stored. Add a Customer to an Order On the POS, tap the customer button at the top of the order builder. Or you ...
Restaurant Information
Restaurant Information Restaurant Information is where you enter basic profile information for your restaurant. This information is used in various places in the system and it is important that this is accurate. Information Fields Restaurant name -- ...
Customer Facing Display (CFD)
Customer Facing Display The CFD displays the guest’s order as it's being built, including products. modifiers, cost per item, subtotal, tax, and total. Additionally, when the screen is not in use by customers it displays a custom slide show "screen ...
How to use Floor Plan Designer (Floorplan)
Floor Plan Designer This tool allows you to create a bird's eye view of your restaurant. You can have multiple floor plans, allowing servers to manage orders by tapping on a table. TIP: Contact Rezku support to assist with building your floor plans. ...
Star SP-700 Impact Printer (Legacy)
The Star SP-700 is an impact printer previously sold by Rezku in the DHCP variation. This printer uses standard paper (not thermal) and a replaceable ribbon. Test Print Turn the printer off using the rocker switch Hold the FEED button Turn the ...