Tip and Gratuity Settings

In tip and gratuity settings you set up how Rezku handles tips and house service charges (gratuity).

Tip Settings

Tip settings pertain to how tipping is handled on the POS.

Enable Tips -- Enable tipping on the system

Print Tip Suggestions on Credit Slip -- Print tip suggestions at the bottom of credit card authorization slips

Use Order Subtotal for Tip Suggestions on Easy Split -- Determines how tip suggestions are calculated for Easy Splits

• When Enabled -- The tip suggestion is based on a percent of the order total, not the split total
• When Disabled -- The tip suggestion is based on a percent of the split total, not the order total

TIP: This is an important setting because Easy Split is also used for split payments for the same customer (cash and gift card, for example).

Tip Presets

Recommended Tip Values -- Enter the tip suggestions that will appear on both the printed credit authorization slip, customer facing screens and for online ordering.

• There are 3 fields for values to be entered
• You can enter either a % or flat $ amount

Credit Tips Withheld -- Enter a percentage of employee tips that will be withheld from payout. NOTE: Consult your local laws to remain in compliance with this practice.

Tip Warning Limit (%) -- Enter a value considered an "excessive tip". When servers enter tips over the expected percent they will get a warning on the POS. This is used to help reduce the amount of typos when entering tips.

Minimum Cash Tip (%) -- To reduce servers under-reporting cash tips, enter a minimum percent of cash sales they can claim at the end of the night for tips.

Tip Options

Pay out Credit Tips in Cash at End of Shift -- When enabled, credit tips are paid to servers in cash as part of the End Shift procedure. When disabled, tips must be disbursed by the restaurant using some other method.

Add/Deduct Pay Ins/Pay Outs from Net Cash -- When enabled, use of the Pay-In and Pay-Out drawer controls reflect on the "Net Cash" line on the server's Shift Summary Report.

Deduct Gratuity From Net Cash -- When enabled, "Net Cash" on the server's Shift Summary report will deduct gratuity from cash owed. For restaurants that pay out gratuity (service charges) to servers.

Deduct All Tips from Net Cash -- When enabled, Net Cash on the server's Shift Summary report will deduct additional sources of tips including Gift Cards and External payment types.

Gratuity Presets

Gratuity Presets -- Enter 3 gratuity presets to quickly apply to orders on the POS. Gratuity is a percent of the order total and is considered a house service charge, distinct from a tip.

Gratuity Tax -- Choose a tax from the drop-down list to apply if gratuity is taxed in your jurisdiction.

Apply Gratuity to Large Parties -- When enabled, large parties automatically have gratuity applied

• % -- Set the gratuity percent for large parties
• Large Party Size -- Set the party size for automatic gratuity

Suggested Tip Out

You can create pre-set tip-outs for servers that print on their Shift Summary report. This is used to help servers know how much of their tips to give to other departments.

• Click the Add Tip Out button to add a suggested tip out
  • In Edit Tip Out panel:
    • Name -- Name of the tip out as it will appear on their Shift Summary (e.g. Bartenders)
    • Percentage -- Enter the percent of the source that will determine the suggested tip out
    • Source-- Choose the source for the suggested tip-out from the drop-down box
      • Tips -- A percent of the server's total tips will be suggested
      • Net Sales -- A percent of the server's Net Sales will be suggested
      • Gross Sales -- A percent of the server's Gross Sales will be suggested
      • Category -- For suggestions based on sales, choose a product category (e.g. Alcohol)

To edit or delete a suggested tip-out click the Edit Details button next to the tip-out name.

Set up tip-outs using the Edit Tip Out panel