Promotions
CRM
CRM (customer relationship management) The CRM database is for saving guest information. Track your customers' spending habits, store their contact information, their loyalty points and order history. There is no limit to the number of customer ...
Gift Cards
Gift Cards The Gift Card dashboard can be found in the Back Office > Promotions > Gift Card Dashboard > View Gift Card Dashboard Gift Card Dashboard In the dashboard you can view: The number of active cards Total liability (yet unspent gift-card ...
Loyalty Points
Loyalty Points Loyalty Points tie into the Discount and CRM systems. When your guests buy products they accrue points that can then be spent to unlock Discounts. There are 4 steps to creating a complete loyalty program Add customers to the CRM ...
Coupons
Coupons Coupons are discounts with the ability to add additional requirements and restrictions. Coupons can be tied to coupon codes, have expiration dates and use loyalty points. Add a New Coupon To add a new coupon: Click the Add Coupon button In ...
Discount Presets
Discount Presets Discount presets allow you to save your most commonly used discounts (e.g. Senior Discount, Employee Discount). Discount presets can be Order Discounts or Product Discounts. NOTE: Only Product Discounts allow you to specify ...
Happy Hours
Happy Hours Happy Hours are timed pricing adjustments that happen automatically on the POS. There are 3 steps to setting up Happy Hours Create a Happy Hour preset Configure the time-based rules Set the price of products within the Happy Hour NOTE: ...
Popular Articles
CRM / Coupons / Loyalty Rewards
What is CRM? It is your customer relationship management database. It's simply where all your customer profiles and contact information are stored. Add a Customer to an Order On the POS, tap the customer button at the top of the order builder. Or you ...
Restaurant Information
Restaurant Information Restaurant Information is where you enter basic profile information for your restaurant. This information is used in various places in the system and it is important that this is accurate. Information Fields Restaurant name -- ...
Customer Facing Display (CFD)
Customer Facing Display The CFD displays the guest’s order as it's being built, including products. modifiers, cost per item, subtotal, tax, and total. Additionally, when the screen is not in use by customers it displays a custom slide show "screen ...
How to use Floor Plan Designer (Floorplan)
Floor Plan Designer This tool allows you to create a bird's eye view of your restaurant. You can have multiple floor plans, allowing servers to manage orders by tapping on a table. TIP: Contact Rezku support to assist with building your floor plans. ...
Star SP-700 Impact Printer (Legacy)
The Star SP-700 is an impact printer previously sold by Rezku in the DHCP variation. This printer uses standard paper (not thermal) and a replaceable ribbon. Test Print Turn the printer off using the rocker switch Hold the FEED button Turn the ...