Happy Hours

Happy Hours are timed pricing adjustments that happen automatically on the POS.

There are 3 steps to setting up Happy Hours

1. Create a Happy Hour preset
2. Configure the time-based rules
3. Set the price of products within the Happy Hour

NOTE: Happy Hours can overlap time periods but products can not have pricing adjustments in overlapping happy hour periods.

TIP: Sales reporting for Happy Hours can be viewed in the Happy Hour Sales by Hour export. To help you see how effective your promotions are.

Adding a Happy Hour

To add a new happy hour period:

• Click Add Happy Hour

• In the Edit Happy Hour panel:

  • Name -- Set the name of the Happy Hour period

  • Discount Type -- Choose the type of discount for the affected products

    • % Discount -- Discount selected products by a set percent-off

      • Enter the discount amount below

    • $ Discount -- Discount selected products by a flat dollar amount off

      • Enter the discount amount below

    • Custom -- Enter a custom happy hour price for each selected product

      • Enter the discount amount when choosing products

• Order Type -- Select the order types that will be included in the happy hour.

  • Dark is selected. Grey is deselected

• Period Starts At -- Set the time the happy hour period starts

• Period Ends At -- Set the time the happy hour period ends

• Select Days -- Select the days that the happy hour will be active

• Excluded dates -- Click the calendar to select specific dates to exclude from this happy hour preset

  • Remove Exclusion Dates -- To remove an exclusion date, click the X to the right of the date.

To adjust these settings for a saved Happy Hour period or to delete it, click the Edit Details button next to the Happy Hour name.

NOTE: The system handles a "day" as any time prior to the system reset at 4AM. For example, if you are setting a happy hour from Tuesday 8PM to 3AM when the bar closes, this is still considered be to all happening on "Tuesday".

Click Add Happy Hour to open the Edit Panel

Set the parameters for the period in the Edit Happy Hour panel

Applying Happy Hour Pricing to Products

Once the happy hour period is created, you'll need to associate it with the products you want to be affected.

To set happy hour pricing for products:

• Next to the name of the happy hour, click the Set Product Prices button

In the Edit Panel:

• Parent Menu -- Choose a menu from the drop-down to view products in that menu
• Select Products -- Depending on the type of happy hour discount you have selected you will have different options.
  • For % Discount and $ Discount:
    • Use the toggle to select the products included in the happy hour discount.
  • For Custom:
    • Enter the custom price for the product
    • Use the toggle to select the product to include it in the happy hour.

For custom happy hour discounts, enter the custom price and select the product 

Happy Hour Prices On the POS

Happy Hour prices update to the POS automatically. Staff members just ring in the orders normally.

However, managers can override standard pricing and apply Happy Hour prices outside of their time-frame by tapping on a product that’s been added to a ticket and scrolling below the modifiers to Pricing. Here, you can apply the happy hour pricing to the product by tapping on it.