Gift Card Portal Settings

Gift Card Portal Settings

Gift Card Portal Settings


In Gift Card Portal Settings you can enable sales of eGift cards (digital gift cards) online through your Rezku OLO website.


NOTE: eGift card sales can only be enabled if online credit card processing has been set up for online ordering.


Gift Card Tag

Choose a saved gift card tag to tag eGift cards (digital gift cards) for use when viewing reports that use gift card tags. 


NOTE: Gift card tags are managed in Promotions > Gift Cards > Gift Card Tags.



Max Gift Card Amount

Set the maximum purchase amount for online gift cards. NOTE: Online gift card purchases are considered card-not-present transactions and statistically are subject to higher rates of fraud and chargebacks.



Enable Gift Card Portal

Toggle Enable Gift Card Portal (green).


TIP: Online ordering hours do not effect availability of the card portal and it can be accessed at any time when it is enabled. The Rezku POS App does not need to be open at the time of purchase to receive gift card portal orders.


Purchasing eGift Cards

When enabled, a link for guests will appear in Rezku OLO to purchase gift cards.

  • Guests can purchase an eGift card for themselves or as a gift by selecting the desired option.
  • eGift cards are emailed and a personalized message can be added.
  • eGift cards work in-store and online




Checking Gift Card Balance

Guests can also check the balance of their gift cards from the portal by clicking the link and entering their card number.



eGift Card Orders On the POS


eGift card orders are shown on the POS App and can be managed like other POS orders. eGift card orders always arrive at the POS paid and settled. They will show as "Online" as the Order Type and are owned by the "Online Order" user.


Reporting


Gift Card information including eGift card sales can be viewed in the Back Office under Promotions > Gift Cards > Gift Card Dashboard

There are also two reports available in the Back Office > Reporting > Reports > Gift Cards, and Gift Card Activity


    • Related Articles

    • Gift Cards

      Gift Cards The Gift Card dashboard can be found in the Back Office > Promotions > Gift Card Dashboard > View Gift Card Dashboard Gift Card Dashboard In the dashboard you can view: The number of active cards Total liability (yet unspent gift-card ...
    • Online Site Settings

      Online Site Settings These settings are used to set up the guest experience on your custom Rezku OLO website. NOTE: Rezku OLO must be enabled and hours must be set for the page to properly load. Additionally, your Master Register running Rezku POS ...
    • Online Ordering Settings

      Online Ordering Settings Here we have various order-related settings for your Rezku OLO website and online ordering in general. There are 5 tabs along to top of the settings window. Order Types -- Enable/disable available online order types Online ...
    • Tip and Gratuity Settings

      Tip and Gratuity Settings In tip and gratuity settings you set up how Rezku handles tips and house service charges (gratuity). Tip Settings Tip settings pertain to how tipping is handled on the POS. Enable Tips -- Enable tipping on the system Print ...
    • Order Settings

      Order Settings In Order Settings you set up the order types that are used on the POS and various options related to how orders are handled. Set Order Types To set up the available order types on the POS, click the View Order Types button. In the ...